Of citizenship and other matters

 
 
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Of citizenship and other matters
E. Ablorh-Odjidja
December 14, 2015


A Ghanaian woman, her white American husband and two US born teenage daughters go on a vacation trip to Ghana. While there, they decide to visit the Nkrumah Mausoleum. Their collective experience at the entrance becomes a matter of citizenship rights.


The entrance fee is fixed at two levels. One for Ghanaians and the slightly higher one for non-citizens or foreigners.


What follows, with the usual curious onlookers around, may sound or seem comical, but it hides a problem that undergirds many aspects of blind bureaucratic practices in Ghana.


The mixed family definitely does not appear needy. They can easily afford the higher price set for foreigners. But what they want most at that moment is to have their daughters accepted as Ghanaians.


And indeed, the daughters do qualify as Ghanaians on account of their mother being one.


For the daughters, the experience at the gate is beginning to be a disappointment. The trip to Ghana, envisaged as an opportunity for acceptance and chance for affirmation of part of their heritage, has become a downer. A chance to bath in the glory of all that their mother has always insisted on is being denied them by this woman at the gate.


This gatekeeper is resolute in denying them their claim as citizens, or the potential of being one; a fact that has already been affirmed by the 1992 Constitution.


This Constitution says, " a person born in or outside Ghana after the coming into force of this Constitution, shall become a citizen of Ghana at the date of his birth if either of his parents or grandparents is or was a citizen."


That means regardless of where the two daughters were born, once the requirements of parenthood are met on the say so of a Ghanaian parent, they become Ghanaian citizen with rights such as the one being denied now at the Mausoleum.


The father is not claiming citizenship. It is their mother who is the Ghanaian citizen.  But this gatekeeper is more anxious to enforce her rule, rather than using her discretion to give them a pass.


The Ghanaian mother is shocked by the abrupt classification of her daughters as foreigners. She has brought them purposefully to Ghana as Ghanaians. Suddenly, access has inadvertently become a hurdle for citizenship claim at the Mausoleum.


The father is in agreement with the mother. Ghana, just like America, must also be home. But why the citizenship denial for these girls?


So the mother proceeds to introduce herself and family to the gatekeeper in a crisp local language. her husband is American and these are her two daughters -mentioning the girls’ local names in the process - a customary Ghanaian undertaking.


You may think this is a moment when a simple “Akwaaba” may be useful. But not for this gatekeeper.


To her, the father is white and so, obviously, could not be a Ghanaian. The mother, by the gatekeeper's logic, is black, therefore, can be a Ghanaian. The daughters, however, are not. They are foreigners.


You may argue about the "why" of a citizenship requirement for a visit to the Mausoleum. You may come up with a subsidy reason for the lower fare for Ghanaians. And you may conclude that the demand is right or a waste of time.


But what must not escape your attention is the robotic handling of the matter at the gate. To allow that to happen is to miss a serious happenstance - the grim effect that can be caused by misapprehension and excessive bureaucracy.


This experience at the Mausoleum reflects negatively on the tourist trade in Ghana. 


The gatekeeper, a public servant, is provoking a spectacle with her obstinacy and unique understanding of her duties when the use of a little discretion on her part could have been more rewarding.


But this may not be entirely her fault.


Hidden in her obstinacy is the lack of proper customer service training for those who interact with customers or the general public. In this one instance, she reveals the ill preparations some of our public servants go through before they show up in public places to embarrass us.


The price of entry is not what is at stake at the Mausoleum gate. The family can afford that. What they want for their Ghanaian heritage daughters is the pride of recognition.

 

The mother has already amply demonstrated her qualification as a Ghanaian. A little courtesy and the benefit of doubt on the gatekeeper’s part may be all that is required.


But it doesn’t happen.


Plainly speaking, the gatekeeper’s approach - a poor customer service attitude - is one that is destructive for the financial health of the Mausoleum and that of the overall tourist trade.

 

The idea of a show of citizenship at the Mausoleum is not only absurd but very discouraging for people such as those in the Diaspora.  They are more likely to visit the Mausoleum and spend more money (than citizens).  It tells them, "You don't belong here."


Good customer service is extremely essential for a place like the Mausoleum because it buys the perception of hospitality.

 

And the idea of one price for entry at the Mausoleum should not be disputable.  It must be applicable to all visitors. The little drop in revenue that may result can be regained in many creative ways once the tourist is inside the premises.


The humorous part of this story is when the driver of the family who is also doubling as their tour guide decides to intercede on their behalf.


The driver calmly explains to the gatekeeper the citizenship entitlement of children from mixed parents by using the Rawlings as example.


Do you know who Rawlings is?.


And, of course, she does.


Then please explain how Rawlings became a Ghanaian president since his father was white?


Former President Jerry Rawlings comes from a mixed parentage. His mother is a Ghanaian. Whether this influenced the writing of the 1992 Constitution or not is beside the point here. He satisfied the citizenship demand for the presidency in the 1992 election, after having already ruled the country for eleven years as a Ghanaian military leader.


Rawlings' daughter just won the NDC parliamentary primaries in preparation for the 2016 elections; no question raised about her citizenship.


Still, the gatekeeper refuses to be impressed. Her obvious but unspoken reason is because the father is white. The mother's plea in the local language is no more audible than the atmospheric noise surrounding her as she is empowered by the impossibility of the family returning home to retrieve a documented proof of citizenship for now.


But who says this little inconvenience for the family cannot be removed by a dash?


Meanwhile, the father watches uncomfortably from the side. As comical as the situation is, he is not amused. He cannot help being embarrassed by the idea that onlookers may misconstrue his intention and think that he is so cheap he wants to avoid paying the full entry fee for his family.


For the mother, it is not the price. It is her pride and the principle behind it.


The daughters are also not amused. Some damage is being done to their perception of the dual citizenship status that their mother has always claimed for them.


For now, however, they are all experiencing a portion of our bureaucratic life in Ghana; the uncertainty and the confusion embedded in it all.

E. Ablorh-Odjidja, Publisher www.ghanadot.com, Washington, DC, December 14, 2015.
Permission to publish: Please feel free to publish or reproduce, with credits, unedited. If posted at a website, email a copy of the web page to publisher@ghanadot.com . Or don't publish at all.






 

   
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